Occasionally a member of Tryon Hounds finds that they are not getting email updates from Tryon Hounds via Constant Contact. Following are the most common issues with steps to correct the problem.
- Updates are going to your spam folder.
- We are sending updates to the wrong email address.
Confirm that Tryon Hounds has your current email address by checking the printed Tryon Hounds Roster or by checking with Jeanne Ahrenholz, who can make a correction for you.
- You have (inadvertantly) unsubscribed from Tryon Hounds updates.
We can see in our Constant Contact admin panel the status of each contact so we know if you have unsubscribed. We are not allowed to send emails to those addresses. If you have unsubscribed, whether purposefully or not, we are able to resubscribe you one time only. Contact Jeanne Ahrenholz, and she will start the process. You will receive an email asking you to confirm that you wish to be resubscribed, to which you must respond 'Yes' before any additional updates can be sent to your email address.